Privacy policy

This notice explains how we collect, use and store personal data when you visit the corporate website (corporate.lppapensions.co.uk), contact us via corporate channels, or engage with our communications. 

This notice applies only to the LPPA corporate website and not to pension scheme administration activities. 

 
If you are a pension member, beneficiary, employer or representative, please refer to our dedicated Pension Administration Privacy Notice. 

We may collect the following types of information when you interact with the corporate site: 

Information you provide directly 

• Contact details you submit through corporate enquiry forms (e.g. name, email, organisation, enquiry information) 

• Recruitment‑related information (if we publish job vacancies that link to an application process) 

• Media or press enquiries 

Information collected automatically 

Through cookies and analytics tools (e.g. Google Analytics, Tag Manager): 

• IP address 

• Browser type 

• Pages viewed 

• Time spent on page 

• Device type 

This helps us understand website performance and improve user experience. 

We use the information collected via this website for: 

• Responding to corporate enquiries 

• Managing recruitment enquiries 

• Monitoring and improving website performance 

• Analysing usage to improve corporate communications 

• Ensuring website security and fraud prevention 

We do not use corporate website visitor data for marketing without your consent. 

Depending on the interaction, we rely on: 

• Legitimate interests – to manage enquiries, improve the website, and ensure security 

• Consent – where analytics or cookies are optional 

• Legal obligation – where required for compliance or security purposes

We may share website visitor data with: 

• IT, hosting and security providers 

• Analytics providers 

• Corporate communications partners 

• Recruitment platforms (if applicable) 

We do not sell personal data. 

We do not share corporate website data for marketing purposes.

LPPA also acts as joint data controller with Administering Authorities for the LGPS and other public sector pension schemes we administer. 

If you are a pension member, beneficiary or employer, your personal information is processed under a separate statutory framework. 

Please read the full notice here: https://www.lppapensions.co.uk/information/privacy-policy/  

This explains: 

• What data is collected for pension administration 

• Data sharing with administering authorities 

• Actuaries, auditors, HMRC 

• Lawful basis for pension calculations and payments 

• Retention periods 

• Your legal rights 

We keep corporate enquiry information for as long as is necessary to manage your enquiry or fulfil any legal obligations. 

 
Analytics data is retained based on the settings of our analytics provider (Google Analytics retention window of 14 months). 

Depending on the basis of processing, you may have rights to: 

• Access your data 

• Correct inaccurate data 

• Object to processing 

• Request deletion 

• Withdraw consent (for cookies or optional analytics) 

You can find more information from the Information Commissioner’s Office: www.ico.org.uk 

If you have a query about this Privacy Notice or how we process personal data from the corporate website, please contact: 

LPPA Data Protection Officer 

Email: LPPA.DPO@localpensionspartnership.org.uk 

For pension administration queries (updating details, missing records), please use our member or employer contact routes listed on the pensions website.