Accessibility
Local Pensions Partnership Administration Ltd (LPPA) is committed to ensuring that our corporate website is accessible to as many people as possible.
Contents
Our commitment to accessibility
We aim to provide a positive user experience for visitors of all abilities, including users with disabilities or impairments.
Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard across our corporate site. This standard ensures that content is perceivable, operable, understandable, and robust for all users.
Accessibility status
We are working to ensure that the LPPA corporate website is fully conformant with WCAG 2.1 Level AA, meaning it meets all WCAG Level AA requirements without known exceptions.
Accessibility improvements are part of our ongoing design, development and content updates.
How we test our website
To support accessibility compliance, LPPA uses:
- Self‑evaluation using recognised accessibility tools
- External evaluation, including independent audits where required
- Formal quality‑assurance processes during design and development to assess accessibility compatibility
This ensures our site continues to meet accessibility expectations as we update and expand content.
Feedback and contact details
We welcome feedback on accessibility and are committed to resolving issues quickly.
If you experience any accessibility barriers on the LPPA corporate website, please contact us:
- Phone: 0300 323 0260
- Visitor Address: Level 2, Christ Church Precinct, County Hall Complex, Preston, PR1 8XJ
- Postal Address: Level 2, Christ Church Precinct, County Hall Complex, Preston, PR1 8XJ
- Contact Form: (https://corporate.lppapensions.co.uk/contact)
We aim to respond to feedback within 2–3 business days.
Assistive technology and screen readers
Our website is designed to work with modern assistive technologies, including screen readers available on common devices.
Built‑in screen reader tools
- Apple VoiceOver (Mac and iOS devices)
- Microsoft Narrator (Windows devices)
You can find guidance below:
- Apple VoiceOver Guide (https://support.apple.com/en-gb/guide/mac-help/mh35884/mac)
- Microsoft Narrator Guide (https://support.microsoft.com/en-us/windows/hear-text-read-aloud-with-narrator-040f16c1-4632-b64e-110a-da4a0ac56917)
For information on how cookies are used to support accessibility and site performance, please see our Cookie Policy.
Statement date
This Accessibility Statement was last updated on 10 February 2026.
Our company
We work with 19 pension fund clients, supporting more than 738,000 members and over 1,500 active employers across the UK.
Our services
LPPA provides secure, compliant and reliable pension administration services to Local Government, Fire and Police schemes.
