Our company

LPPA provides pension services for public sector organisations. We work with 19 pension fund clients, supporting more than 738,000 members and over 1,500 active employers across the UK.

OUR PURPOSE

To pay the right people, the right amount, at the right time. 

At LPPA, we know how important it is to provide pension scheme members with clarity, understanding and confidence. Our progressive approach to pension administration ensures members are paid accurately, efficiently and on time.

OUR MISSION

To deliver sector leading pension administration services to members, employers and clients, by providing high quality, innovative, value for money member experience and outcomes.

First class service

We provide high-quality, end‑to‑end pension administration services that include payroll, employer engagement and member support.

Strong, reliable operations

Our ongoing investment in systems and technology helps to keep member records safe and secure.

Clear regulatory compliance

We keep up to date with changing pension regulations to remain fully compliant with The Pensions Regulator’s (TPR’s) requirements.

OUR VISION

To become the pensions administrator partner of choice for the public
sector.

Our pension administration is built on trust, expertise and exceptional service. Our people, processes and efficiency give confidence to public sector pension schemes across the UK.

Our approach

Collaborative partners

Transparency: timely and comprehensive client reporting.

Accountability: clearly defined requirements supported by robust KPIs.

Shared objectives: a mutual understanding of goals between the fund, the employer, and LPPA.

Data accuracy

Accurate data is essential for running pension services well. We work closely with clients to maintain high-quality data so that all rules and reporting requirements are met.

Risk management

We follow industry best practice to identify and manage risk, protect member data and support resilient pension administration.

Our company

We work with 19 pension fund clients, supporting more than 738,000 members and over 1,500 active employers across the UK.

Our company

Our services

LPPA provides secure, compliant and reliable pension administration services to Local Government, Fire and Police schemes.

Our services