Our services

LPPA provides secure, compliant and reliable pension administration services to Local Government, Fire and Police schemes.

What we do

Our service model is built on expertise, collaboration and data accuracy.

Pension administration

From new joiners to retirements and survivor benefits, we manage every stage of the member lifecycle with precision.

Member support

Clear communication, responsive help and modern digital tools ensure members feel supported and informed.

Employer engagement

Training, guidance and hands‑on support to help employers meet their responsibilities smoothly.

End‑to‑end administration

LPPA handles all day‑to‑day administrative tasks for public sector pension schemes — including processing joiners, maintaining records, issuing estimates, calculating benefits, managing transfers, and guiding members through retirement and bereavements.

  • Comprehensive record maintenance
  • Seamless benefits calculation

Secure & accurate pension payroll

Every month, we pay thousands of members quickly, safely and accurately. Our payroll capabilities cover payments, tax, statutory reporting and year‑end tasks.

  • Our systems are built for resilience and protect sensitive member data.

Data quality & technical expertise

LPPA helps funds strengthen their data foundations through large‑scale data cleansing, technical health checks, validation and actuarial reporting support. Accurate data drives better decision making, reduces errors and underpins the long‑term health of every pension fund.

Compliance & governance support

Compliance

We monitor evolving pension regulations and provide specialist guidance, helping clients stay aligned with The Pensions Regulator (TPR).

Governance & risk

Our work is underpinned by LPPA’s comprehensive risk management framework, ensuring strong controls, secure processes and dependable service delivery.

DECADES OF COMBINED PUBLIC SECTOR EXPERTISE

19

Pension fund clients

738,000

Members supported

1,500

Active employers

CLIENT ONBOARDING

Hackney Pension Fund

See how we successfully transitioned the Hackney Pension Fund to LPPA. This case study details our structured approach, data migration strategies, and how we ensured zero disruption for thousands of members

Read the full story

Our company

We work with 19 pension fund clients, supporting more than 738,000 members and over 1,500 active employers across the UK.

Our company

Our services

LPPA provides secure, compliant and reliable pension administration services to Local Government, Fire and Police schemes.

Our services